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Customer Service (19)
Order Info, Shipping, Refunds, Returns, Defects, RMAs, Warranty, Terms & Conditions, Support Info.
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HELP! (1)
HOW TO USE the Voyetra Turtle Beach Support Site (Knowledge Base/Downloads)
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European Customer Support (4)
Technical Support & Customer Service for European Customers
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Headphones (Console)
X-Series for XBOX 360, P-Series for PlayStation 3, DSS Headphones Audio Processor
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Headphones (PC/Tournament Series)
PC Gaming - Tournament Series
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Sound Cards - USB (2)
Sound Cards - USB
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Sound Cards - PCI (2)
Sound Cards - PCI
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VTB General FAQs (2)
General Technical Support Info
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Discontinued Products (Unsupported) (7)
End Of Life Products - No Longer Supported
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Most viewed
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HDMI - 2 Connecting Xbox 360 to Turtle Beach X-headsets
NOTE [June 2010]:
If you have a new Xbox 360 Slim and you...
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17 Aug, 2010
Views: 77299
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Getting Technical Support
Web Support: We urge you to check our Knowledge Base first. You...
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02 Jul, 2010
Views: 50531
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Defective product - How Do I return? RMA Procedure - Warranty
The following applies to the Retail product that is under Warranty...
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02 Sep, 2010
Views: 31765
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Microphone does NOT work - X1 Mic, X11
This test is to find out if your "Talkback Cable" or...
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03 May, 2010
Views: 28497
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Warranty and End User License
Limited Warranty for Turtle Beach Hardware Products:
...
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02 Sep, 2010
Views: 27932
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Ground Loops - Low Hum, Buzz from speakers or headphones
If you notice a low frequency hum noise (Buzz) coming through your...
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27 Apr, 2010
Views: 16337
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Chat / Talkback issues because of the Xbox 360 controller jack
Chat problems (such as intermittent connection, static, etc.) can be...
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27 Apr, 2010
Views: 16291
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RETURN / REFUND POLICY
Here at Turtle Beach we believe in quality products and keeping...
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04 May, 2010
Views: 14288
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Replacement Parts - Chat Cables - How To Obtain
Replacement Parts for our products can be purchased from our Web...
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24 Aug, 2010
Views: 14287
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Buzzing Sound
Buzzing Sound:
It seems that the Microsoft play 'n charge controller charger emits...
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19 Jul, 2010
Views: 12296
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Chat / Talkback issues - Pops, Clicks, Static, Echo (X31, X41)
SYMPTOMS:
- “crackling” or “static” noise on your XBOX...
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18 Aug, 2010
Views: 12122
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Terms and Conditions
Terms and Conditions
Products purchased on...
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14 Jul, 2010
Views: 10360
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Talkback Xbox Controller Cables 'Puck' - The Mix 'n Match Guide to Chat Leads
NOTES:
X1, X11, X31, X41, and PX21 chat-controller...
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22 Jul, 2010
Views: 9258
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Mic Troubleshooting Guide - Test (by leaving a Voice Msg in Live) - X3, X4, X31, X41, XLC
Please make sure that:
1. You hear Xbox audio out of...
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07 May, 2010
Views: 9231
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Shipping Policy
Shipping Information:
You can trust that your...
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16 Jul, 2010
Views: 8721
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