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Support Home
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HEADPHONES (9)
X-Series: Xbox360, P-Series: PS3, XP-Series: Xbox&PS3, Z-Series: PC, DSS2 Headphones Digital Audio Processor
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Sound Cards (2)
USB Sound Devices (Amigo II, Micro II)
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Customer Service (21)
Company Policies, Sales Order Info, Shipping, Refunds, Returns, Defects, RMAs, Warranty, Terms & Conditions, Support Info.
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International Support (8)
Technical Support & Customer Service for International Customers
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How-to General Videos (3)
Videos showing how to use Turtle Beach Headsets
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Discontinued Products (Unsupported) (8)
End Of Life Products - No Longer Supported
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HDMI - 2 Connecting Xbox 360 to Turtle Beach X-headsets
Ear Force Xbox 360 Audio Adapter
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29 May, 2013
Views: 719995
Comments: 18
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Microphone does NOT work - Test using a PC (X11, X12, X1)
Normal
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05 Dec, 2012
Views: 242404
Comments: 4
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Warranty and End User License
LIMITED ONE YEAR WARRANTY FOR TURTLE BEACH PRODUCTS:
For REFURBISHED Products...
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07 Jun, 2013
Views: 216213
Comments: 0
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Defective Product - How Do I Return? - RMA procedure
The following applies to a product purchased retail that is under...
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06 Jun, 2013
Views: 189992
Comments: 0
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Replacement Parts & Accessories - Chat Cables - How To Obtain
Replacement Parts for our products can be purchased from our Web...
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12 Jun, 2013
Views: 186962
Comments: 0
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Chat / Talkback issues - Pops, Clicks, Static, Echo
SYMPTOMS:
- "crackling" or "static" noise on your XBOX Live...
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07 Jun, 2013
Views: 158844
Comments: 0
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Pairing Setup - How Do I 'Pair' My Wireless Headset to Its Transmitter?
v\:* {behavior:url(#default#VML);}
o\:*...
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06 Jun, 2013
Views: 154969
Comments: 17
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Get Help - How To Use The Turtle Beach Support Site (Knowledgebase/Downloads)
If you are reading this, you are already in our Knowledgebase. Welcome!
We urge you to check...
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07 May, 2013
Views: 148473
Comments: 0
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Using on PC: PX51, XP510, XP400, PX5, XP500, Tango, X-Ray, Delta
The PX51, XP510, XP400, PX5, XP500, Tango, X-Ray and Delta...
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17 Jun, 2013
Views: 141142
Comments: 6
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802.11 Wireless Network RF Interference caused by Router
SYMPTOM:
Router Knocks Out RF Transmitter / Receiver resulting...
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12 Apr, 2013
Views: 122271
Comments: 6
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Serial Number - How do I find my headset's serial number?
Normal
0
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29 May, 2013
Views: 113064
Comments: 0
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Using the X32, X42, X31, X41 with a PC
Using the X32, X42, X31, X41 with a PC:
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23 Jan, 2013
Views: 108009
Comments: 0
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Chat / Talkback issues because of the Xbox 360 controller jack
Chat problems (such as intermittent connection, static, echo, etc.)...
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03 Jun, 2013
Views: 89816
Comments: 1
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Mic Troubleshooting Guide - Test (by leaving a Voice Msg in Live)
SYMPTOM: Xbox LIVE Chat audio is not working correctly.
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29 May, 2013
Views: 87610
Comments: 3
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Only One Ear Cup Works - OneSideBad
NOTE: Make sure that you do not mistake the yellow video RCA for the...
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08 Apr, 2013
Views: 85400
Comments: 2
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