In order to play audio, a wireless headset must be "paired" (linked) to its transmitter. The headset and transmitter are paired out of the box. The instructions below are only necessary if pairing appears to have been lost.
When the headset and transmitter are paired, the transmitter's Power LED (either on the very top or the far right) will be on solid. If this LED is "pulsing" slowly (slowly fading on and off), it means the transmitter has lost pairing with the headset. This can happen if the headset is turned off for a long time or is out of range.
NOTE: The instruction book that comes with some headsets does NOT mention that you have to keep holding down the button on the headset to hear a 2nd set of beeps.
Tips before you begin:
- Make sure your headset has enough battery power. Either let your headset recharge for several hours, or installing a fresh set of batteries in your headset. When battery power is low, the headset will not pair properly.
- Make sure the headset and transmitter are 2 to 3 feet apart (about an arm's length) when pairing. If they're right on top of one another, they will not pair properly.
- Find your transmitter's pairing button. Check whether your transmitter has a button that says PAIR. If it does not have a button that says PAIR, you should instead use the POWER button at the top of the transmitter, or the transmitter's BYPASS button when you follow these instructions.
To "pair" the headset to its transmitter:
1) Turn off the headset by pressing the POWER button for 3 or 4 seconds. The LED on the headset should be completely off when it is powered down.
2) Unplug the transmitter's USB power cable to power it down. Wait 3 seconds and then plug the power cable back in. The transmitter's Power/Link LED should now be slowly pulsing on and off.
3) Hold down the transmitter's PAIR button for about 5 seconds. Release the PAIR button when the transmitter's Power/Link LED begins to flash rapidly (twice per second). It should now be blinking quickly and steadily 2 times per second. If it is blinking much more than 2 times per second, the button was held for much too long (15+ seconds), and you must start over from Step 2.
4) Hold down the headset's Power button for about 6 seconds until you hear a second set of beeps. (Some headsets will announce "Pairing Headset".) The headset's Power LED should now be blinking rapidly like the transmitter (twice per second). The LED should not be blinking in a heartbeat pattern (two quick blinks followed by a pause). If it is blinking in a heartbeat pattern, then the button was not held long enough, and you must start over from Step 1.
Notes for XP300, XP400 & X-Ray:
- When the headset first powers on, there will be a series of ascending tones. Continue holding the button after the headset powers on until you hear two quick, identical tones.
- Do not hold down the TONE button while powering on the headset; if you do, the power LED will blink extremely quickly and you will have to start over from Step 1.
5) Wait about 10 to 15 seconds. The transmitter's Power/Link LED should be on solid, and the headset's Power LED should now be flashing steadily once per second. This means the headset is now paired to the transmitter and is ready to play game audio.
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How do I know if my headset and transmitter are in pairing mode? (X32, X42, XP300, XP400, X-Ray)
The transmitter has three different "flashing" patterns. It can be "Pulsing" on and off, which indicates that it is not paired. If you hold the PAIR button for 5-6 seconds, it will start blinking 2 times a second at an even rate. This is pairing mode.
If you hold the button upwards of 15 seconds, it will start blinking extremely quickly and the transmitter will leave pairing mode. Unplug the transmitter if it's gone this far to "reset" its mode.
The headset plays several different alerts. It will beep twice with a series of ascending tones when it first turns on, then there will be a "heartbeat" flash (two short flashes then a pause). Keep holding the power button when the headset powers on and you will hear two identical tones (high high), then the power LED will start flashing on and off 2 times per second. This means the headset is in pairing mode. The headset's pairing mode blink is about the same rate as the transmitter's pairing mode blink.
When the headset powers off, it plays two descending tones (high low).
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Here's a guide to finding the Power LED on the different kinds of Turtle Beach wireless transmitters:
X42 POWER and PAIR buttons:
PX51/XP510 PAIR and POWER buttons:
For the PX5, XP500, Delta, and X41, use the transmitter's BYPASS button for pairing:
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