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Pairing Setup - How Do I 'Pair' My Wireless Headset to Its Transmitter?

Article ID: 830516913
Last updated: 06 Jun, 2013
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Views: 154512
Comments: 17

In order to play audio, a wireless headset must be "paired" (linked) to its transmitter. The headset and transmitter are paired out of the box. The instructions below are only necessary if pairing appears to have been lost.

When the headset and transmitter are paired, the transmitter's Power LED (either on the very top or the far right) will be on solid. If this LED is "pulsing" slowly (slowly fading on and off), it means the transmitter has lost pairing with the headset. This can happen if the headset is turned off for a long time or is out of range.

NOTE: The instruction book that comes with some headsets does NOT mention that you have to keep holding down the button on the headset to hear a 2nd set of beeps.

Tips before you begin:

- Make sure your headset has enough battery power. Either let your headset recharge for several hours, or installing a fresh set of batteries in your headset. When battery power is low, the headset will not pair properly.

- Make sure the headset and transmitter are 2 to 3 feet apart (about an arm's length) when pairing. If they're right on top of one another, they will not pair properly.

- Find your transmitter's pairing button. Check whether your transmitter has a button that says PAIR. If it does not have a button that says PAIR, you should instead use the POWER button at the top of the transmitter, or the transmitter's BYPASS button when you follow these instructions.


To "pair" the headset to its transmitter:

1)  Turn off the headset by pressing the POWER button for 3 or 4 seconds. The LED on the headset should be completely off when it is powered down.

2)  Unplug the transmitter's USB power cable to power it down. Wait 3 seconds and then plug the power cable back in. The transmitter's Power/Link LED should now be slowly pulsing on and off.

3)  Hold down the transmitter's PAIR button for about 5 seconds. Release the PAIR button when the transmitter's Power/Link LED begins to flash rapidly (twice per second). It should now be blinking quickly and steadily 2 times per second. If it is blinking much more than 2 times per second, the button was held for much too long (15+ seconds), and you must start over from Step 2.

4)  Hold down the headset's Power button for about 6 seconds until you hear a second set of beeps. (Some headsets will announce "Pairing Headset".) The headset's Power LED should now be blinking rapidly like the transmitter (twice per second). The LED should not be blinking in a heartbeat pattern (two quick blinks followed by a pause). If it is blinking in a heartbeat pattern, then the button was not held long enough, and you must start over from Step 1.

Notes for XP300, XP400 & X-Ray:
-  When the headset first powers on, there will be a series of ascending tones. Continue holding the button after the headset powers on until you hear two quick, identical tones.
-  Do not hold down the TONE button while powering on the headset; if you do, the power LED will blink extremely quickly and you will have to start over from Step 1.

5)  Wait about 10 to 15 seconds. The transmitter's Power/Link LED should be on solid, and the headset's Power LED should now be flashing steadily once per second. This means the headset is now paired to the transmitter and is ready to play game audio.

* * * * * * * * * * * * *

How do I know if my headset and transmitter are in pairing mode? (X32, X42, XP300, XP400, X-Ray)

The transmitter has three different "flashing" patterns. It can be "Pulsing" on and off, which indicates that it is not paired. If you hold the PAIR button for 5-6 seconds, it will start blinking 2 times a second at an even rate. This is pairing mode.

If you hold the button upwards of 15 seconds, it will start blinking extremely quickly and the transmitter will leave pairing mode. Unplug the transmitter if it's gone this far to "reset" its mode.

The headset plays several different alerts. It will beep twice with a series of ascending tones when it first turns on, then there will be a "heartbeat" flash (two short flashes then a pause). Keep holding the power button when the headset powers on and you will hear two identical tones (high high), then the power LED will start flashing on and off 2 times per second. This means the headset is in pairing mode. The headset's pairing mode blink is about the same rate as the transmitter's pairing mode blink.

When the headset powers off, it plays two descending tones (high low).

* * * * * * * * * * * * *

Here's a guide to finding the Power LED on the different kinds of Turtle Beach wireless transmitters:


 

X42 POWER and PAIR buttons:

 

PX51/XP510 PAIR and POWER buttons:

 

For the PX5, XP500, Delta, and X41, use the transmitter's BYPASS button for pairing:

 

 


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Showing: 1-17 of 17  
Comments
Oldschool | 04 Aug, 2012 04:08 PM
This Worked.....the instruction book was wrong!
Posted: 10 months ago  
Meredith R. | 08 Aug, 2012 12:01 PM
These directions were perfect. My son and I were very frustrated trying to pair the headset following the instructions included in the package. Highly recommend you put these instructions in there.....
Posted: 10 months ago  
PinkieVirgo | 31 Aug, 2012 05:58 PM
These instructions were perfect !! me and my husband were trying to pair off the instructions that came with headset and i was ready to take them back i was very frustrated..Thanks a lot and i agree these should be in the box bc i tried this once and it worked
Posted: 9 months ago  
Nelson E Ocasio | 17 Dec, 2012 01:59 AM
This was very helpful, the manual was worthless as well as the personnel at the local Game Stop. Thank you
Posted: 6 months ago  
Kyle O | 25 Dec, 2012 04:04 PM
The instruction on the card in box is wrong. i wish i had these instructions to start off with
Posted: 5 months ago  
Anonymous | 28 Dec, 2012 11:38 PM
Very much agree these directions should be included in the box. have been very frustrated for the last several days....was ready to return, thought i had a bad headseat!! very happy I found this!! now lets see if they are really as good as people say!!
Posted: 5 months ago  
Carpenter | 04 Jan, 2013 06:27 PM
YES! YES! YES! YES! YES!!!!!!! its working again
Posted: 5 months ago  
andrea roman | 06 Jan, 2013 03:26 PM
This worked exceptionally well! Thank you
Posted: 5 months ago  
messias555 | 08 Jan, 2013 04:14 AM
execente suporte tecnico,obrigado!!!!!
Posted: 5 months ago  
Ekardnevets | 08 Jan, 2013 05:21 PM
Finally! Yes! These are the correct instructions. The 2 different instructions that come in the box (card & manual) leave out some key information concerning the length of time the power button should be held and the audible tones, (low high) followed by (high high) when continuing to hold and the headset enters pairing mode.
Turtle Beach would do a great service to it's customers by revising documents to reflect more clearly the actual steps required.
Posted: 5 months ago  
Lambdaxalpha40 | 17 Jan, 2013 11:14 PM
Finally...instructions that let you know if you're messing up.. these should be the ones in the booklet.

K bye.
Posted: 4 months ago  
marty | 01 Feb, 2013 07:43 PM
Dude seriously thank you so much. This helped big time, the manual that came with the headset did not include the right steps.
Posted: 4 months ago  
Greg | 03 Feb, 2013 11:19 AM
Yes It Worked Lol I Emailed Turtle Beach I Thought I Broke My Headset LOL
Thanks
Posted: 4 months ago  
nathan | 14 Feb, 2013 12:08 AM
This was a great guide thankyou very much it worked pefectly :D thanks again its people like you who take the time to make these things that are truly awsome i thank your sould for making this. Peace be with you :)
Posted: 4 months ago  
Dad 101 | 16 Mar, 2013 01:14 AM
Got these for my daughter the instructions were wrong. Thanks so much this saved the night.
Posted: 3 months ago  
MICHAEL NEIDICH | 29 Apr, 2013 01:20 PM
I had to hold down the h/p power button a long time, but it finally paired. Thanks for the tips.
Posted: 1 month ago  
critical9 | 03 May, 2013 09:22 PM
The in-box directions for pairing are a joke. This explains the beeps, and how long you've got to hold the power button, much better. No more problems pairing.
Posted: 1 month ago  

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