We hope that you never need it. However, in order to protect your investment and receive service free of charge under Warranty, please be sure to save a copy of your dated purchase receipt. Also, it is a good practice to Register your product. From the top of our homepage, click on "Product Registration" and fill in the form. Please remember that no company provides free service without proof of purchase.
To submit a request for technical support and/or warranty service, fill in and submit the Turtle Beach Support Form.
Here's a tip: Overwhelmed by endless scraps of receipts? Consider a mobile phone application that helps you keep track of your receipts. Using the camera on your smartphone, these apps take a picture of your receipt, allowing you to categorize it and then send the receipt to a spreadsheet online. There are lots of programs available. Some favorites are: 'Expensify' and 'Mobile Receipt'.
If you have lost your receipt, most respectable stores will re-issue a copy.