When connected to a PC via USB, the headset is detected as a "Turtle Beach USB Headset".
In the Windows 7 Sound menu (Start > Control Panel > Hardware and Sound > Sound), the Turtle Beach headset should be listed under the "Playback" tab as:
Turtle Beach USB Headset
If Windows does not recognize the headset, try the following:
- If you have many USB devices attached to your PC, try removing most of them, then reconnect the headset back into the USB port.
- Try connecting to different USB ports on your PC/laptop.
- Try plugging the headset's USB plug into another Windows 7 PC/laptop and see if the headset is recognized there.
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