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This test is to find out if your "Talkback Cable" (chat cable) has failed or the X11, X12, or X1 Mic. It is for the PC only, not for the Mac. NOTE: This test does not apply to the PX21.
- If it works with the PC but not with the Xbox, then your Mic is good but you need to replace the Talkback Cable.
- If it does NOT work on your PC then the Talkback Cable must be defective.
Chat problems (such as intermittent connection, static, etc.) can be caused not only by the Talkback Cable, but also by the Microsoft Xbox 360 Controller, which may have a loose jack from usage. For more info on this, click here.
First, make sure that the Mute button is in the OFF position. (If it is in the ON position, the Mic will not work.) Switch it back and forth to clear out anything that might have built up on the contacts. If that's not the problem, then try the headset mic with your PC to see if the level is OK. If the headset mic does not work on your PC, then replacing the Talkback Cable will not fix the problem.
NOTES:
- Don't try to use Ventrilo, TeamSpeak or anything like that. Start with no programs open on your computer.
- Do not leave the "Talkback Cable" connected while connecting to PC.
Connect your X12, X11, or X1 headset to your PC:
1) Take the pink plug from the headset and plug it into the pink jack (Microphone input) on your PC's soundcard.
2) Take the green plug from the headset and plug it into the green jack (Front L/R Out or Line Out) on your PC's soundcard.
3) Take the USB plug from the headset and insert it into a USB port on the PC (not a USB hub).
WINDOWS VISTA and WINDOWS 7:
1) Click Start > Control Panel > Hardware and Sound > Sound.
2) Left-click on "Recording" from the three tabs at the top of the Sound window. While in the Recording tab of the Sound window, you will see all options available for recording; "Microphone" should be one of them. (If you don't see an option for Microphone, ensure your microphone is plugged into your computer using the jacks commonly located on either the front or back of the machine. Also, right-click in the window and make sure that "Show Disabled Devices" and "Show Disconnected Devices" are both checked.)
3) Left-click on the Microphone option to highlight it. This will enable the Properties button toward the bottom-right of the window. Left-click on the Properties button. You should see the Properties for your recording (input) devices. One of these should be Microphone.
4) Left-click on the Levels tab. Adjust the "Microphone" (Volume) and "Microphone Boost" controls to at least half-way up. If your Mic Boost control is a simple check box, please make sure it is checked (Enabled). You should hear your microphone in your headset or speakers.
5) Once the levels are adjusted to your satisfaction, left-click OK, and OK again to save your settings. You can then close the Control Panel.
Your microphone should now be ready!
6) Create a test recording. Go to: Start > All Programs > Accessories > Sound Recorder. Click on the RED button (Start Recording) and talk into your Mic. The cursor will advance and the peaks will appear according to the loudness of your voice.
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In order to enable the chat, make sure that the Mic switch is in the ON position.
If it is in the MUTE position the Mic will not work.
Red = Muted
Green = UN-Muted
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WINDOWS XP:
1) In the soundcard's control software, enable the Mic for playback. In the Microphone > Advanced settings, enable the Microphone Boost. Make sure the microphone is not muted (Mute switch is not enabled).
2) Adjust the volume for the Microphone to about halfway up.
3) Adjust the overall playback volume to about halfway up.
4) Put on the headset. Make sure the Mute switch on the headset amp box is not set to Mute (the LED should be green).
5) Now speak into the microphone. If you hear your voice in the headphones, the mic works and your headphones should be OK. If you still cannot get the headset mic to work over Xbox LIVE, then you need to take a closer look at Dashboard settings and other connections, or check the integrity of your Xbox Controller Cable.
6) Create a test recording. Go to: Start > All Programs > Accessories > Sound Recorder. Click on the RED button (Start Recording) and talk into your Mic. The cursor will advance and the peaks will appear according to the loudness of your voice.
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To find out if the Talkback Cable has failed, you may also try the "stock" headset that came with the Xbox. If the original Xbox headset is working, you know you have a Talkback Cable that has failed.
Since these cables must be lightweight so that they do not "weigh you down" while playing, caution should be exercised not to pull them or get them caught under furniture, etc.
Here is a video showing how to test the mic with your PC in Windows XP:
http://www.youtube.com/watch?v=Vissxo8furo
All files and documentation are offered on an *AS IS* basis and you assume full responsibility for using them.
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