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Warranty Service (1)
In the USA and CANADA Warranty Service is provided by our Turtle Beach USA offices and in all other Countries it is provided by our local International Distributors.
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HEADPHONES
X-Series for XBOX 360, P-Series for PlayStation 3, DSS Headphones Audio Processor
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Sound Cards (2)
Sound Cards
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HELP! (2)
HOW TO USE the Voyetra Turtle Beach Support Site (Knowledge Base/Downloads)
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Customer Service (20)
Order Info, Shipping, Refunds, Returns, Defects, RMAs, Warranty, Terms & Conditions, Support Info.
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International Support (4)
Technical Support & Customer Service for International Customers
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VTB General FAQs (2)
General Technical Support Info
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Discontinued Products (Unsupported) (8)
End Of Life Products - No Longer Supported
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Replacement Parts - Cables, Accessories (1)
Replacement Parts - Cables, Accessories
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HDMI - Connecting Xbox 360 to Turtle Beach X-headsets
HDMI (High-Definition Multimedia Interface) is an interface...
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01 Feb, 2012
Views: 450819
Comments: 4
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Microphone does NOT work - Test using a PC (X11, X12, X1)
This test is to find out if your "Talkback Cable" (chat) has failed or...
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05 Oct, 2011
Views: 128743
Comments: 1
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Get Technical Support Help
Web Support: We urge you to check our KnowledgeBase (KB) first. You...
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03 Feb, 2012
Views: 121115
Comments: 0
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Defective product - How Do I return? RMA Procedure - Warranty
The following applies to the Retail product that is under Warranty...
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03 Feb, 2012
Views: 113947
Comments: 0
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Chat / Talkback issues - Pops, Clicks, Static, Echo (X31, X41, PX5)
SYMPTOMS:
- “crackling” or “static” noise on your XBOX...
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05 Oct, 2011
Views: 82671
Comments: 0
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Warranty and End User License
LIMITED WARRANTY FOR TURTLE BEACH P...
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18 Jan, 2012
Views: 81907
Comments: 0
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Replacement Parts and Accessories - Chat Cables - How To Obtain
Replacement Parts for our products can be purchased from our Web...
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12 Jan, 2012
Views: 62612
Comments: 0
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Chat / Talkback issues because of the Xbox 360 controller jack
Chat problems (such as intermittent connection, static, echo, etc.)...
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05 Oct, 2011
Views: 53964
Comments: 1
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802.11 Wireless Network RF Interference - Router Knocks Out RF Transmit/Receive - Pops
SHORT VERSION:
If in your residence or near...
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05 Oct, 2011
Views: 53694
Comments: 0
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Ground Loops - Low Hum, Buzz from speakers or headphones
If you notice a low frequency hum noise (Buzz) coming through your...
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03 May, 2011
Views: 46527
Comments: 0
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Buzzing Noise with "play 'n charge" controller charger
The USB bus power on the Xbox is known for being noisy and carrying...
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01 Sep, 2011
Views: 42994
Comments: 0
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RETURN / REFUND POLICY
Here at Turtle Beach we believe in quality products and keeping...
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11 May, 2011
Views: 41888
Comments: 0
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HDMI - 1 General Info - FAQ
HDMI
High Definition Multimedia Interface
Description of...
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25 Jan, 2012
Views: 40881
Comments: 0
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Mic Troubleshooting Guide - Test (by leaving a Voice Msg in Live)
SYMPTOM: XBOX Live Chat audio is not working correctly.
...
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03 Jan, 2012
Views: 39362
Comments: 2
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Using the X31, X41, X3, X4 with a PC
Using the X31, X41 with a PC:
You may use the Microsoft Xbox...
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05 Oct, 2011
Views: 34361
Comments: 0
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