With the spread of Novel Coronavirus (COVID-19), we are currently experiencing a high volume of support requests. Turtle Beach employees are working from home in effort to help stop the spread of the virus while keeping the business running as best as possible given the circumstances. Please allow 4 to 5 business days for a response to all inquiries, and we apologize for this delay. If you are reaching out for product information or troubleshooting, you may be able to find your answers on our Knowledgebase.
Click here for a list of International Support Providers.
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This can be found on your headset's earcup.