Swarm II 4+

Other than this I have no problems with this headset. BUT here recently my headset will randomly blackout with no noise whatsoever. I’ve tried resetting nothing, I’ve tried relighting nothing. After a few seconds it will connect back but here recently it’s been doing it around every 2 minutes and is annoying

Firstly, any item that performs a singular task (in this case a headset that was purchased for an Xbox transmitting sound from that Xbox to the headset) SHOULD NOT NEED UPDATES. ITS A HEADSET.

Secondly, ridiculous that basic controls like mic monitoring or eq are locked behind a mobile app that requires you to use BOTH transmitters to update even if you purchased it just for Xbox. What if I didn’t have another console or computer? What if I didn’t use a phone? Why are you forcing me to use both when I only want/need one to be working properly.

On top of all of that, THE UPDATE DOESN’T EVEN WORK. Both transmitters will be plugged in and it’ll disconnect from one the second the update starts.

For the love of god, make products work out of the box. Why are my controls locked behind an app I need to use on my phone. What does my phone have to do with my headset I purchased for my XBOX. Stop over complicating things. I loved the first gen stealth headset I purchased. Worked right out of the box. Connected instantly. No transmitters. Now you’ve improved nothing and made it unnecessarily complex, in addition to forcing updates for an extremely simple product. Wireless headset technology has existed for almost 2 decades. Never requiring ‘updates’. Turtle beach joining the trend of releasing half baked tech in hopes of fixing it down the line. Nice. Love to see it.

The app is great to connect to your headset. Can adjust them to your liking. Only down side is I have the turtle beach stealth 700 gen 3 never dropped them or anything but for some reason my wheel that controls how loud I want my speakers to be just stopped working checked the app to see if I could adjust the volume there. But no luck I would have giving it a 5/5 but too me that’s the only down side tbh now my headset is just stuck on the same volume. Please update app to include that would be nice to adjust my audios again