When you create an account on TB.com you will see an option to “Opt-In” for Turtle Beach Rewards. Once you are opted in you can start earning rewards. As a welcome gift, when you sign up for rewards you will see 50 points added to your account for joining.
Do my points expire?
Your points do not expire.
How do I check my point balance?
Simply Login to your account and go to the Turtle Beach Rewards page.
How do I earn points?
You can earn points after you sign up for rewards by opting in on your TurtleBeach.com Account page. After that, points can be earned with each purchase as well as sharing and following us on social media. See the full list of ways to earn above.
How do I use my points to redeem rewards?
Points will be available to redeem at checkout. Once you have 100 or more points earned, you can redeem points at 100-point intervals of $5 per 100 points.
I can’t log into my account! What do I do?
Simply click on “Forgot your password?” to reset your password and access your account.
Can I redeem my points for money off and also use a discount code?
No. You may only use 1 discount at a time. Redeeming points will create a discount code that will be applied to your order.
What happens to my points that I earned on a purchase when I return items?
When items are refunded, the points you earned from that purchase will be deducted from your point balance.
What happens if I use points to make a purchase and then return items?
Points will be reimbursed proportionately to the returned items. For example, if you purchase a $60 and a $40 product but only return the $40 product. You will be reimbursed 40% of those points.
What purchases are eligible for rewards?
New rewards members are eligible to receive points on purchases made once joining Turtle Beach Rewards. Prior purchases are not eligible.
Is there a limit to the number of rewards I can earn?
There’s no limit to the number of rewards you can earn, but there are limitations on the ways in which you can earn them. Please see below:
Purchases: no limit
The review must be on a product you’ve purchased and received
Limit of 1 review per product
Follow Social Accounts: Once per lifetime
Sign Up Welcome: One per lifetime
Social Post Shares: Turtle Beach will provide various opportunities throughout the year for reward members to share new posts.
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