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Beach Club Members earn 2X Points on Controller Purchases in October - Join Now!

      Seriously Unserious Support

      FAQs

      So glad you asked. Just click the “Join Now” button on our Rewards page. You’ll have to verify your email and make a TurtleBeach.com account and all that jazz but once you do, we’ll bring you right back here to finish your sign up.

      Next thing you know, there’ll be 50 bright shiny coins waiting for you in your account. Consider it our way of rolling out the welcome mat.

      We’ll give you 2 years to add a couple zeros to your account. But if it’s been 2 years and your coins have been sitting there collecting dust, they’ll go to the big beach club in the sky.

      For starters, you’ll need to log into your Turtle Beach account. Then you can see your balance on either the account page or the rewards page. Choose your own adventure.

      There’s all kinds of ways to earn coins. Buying TB goods, following us on socials, posting about us, and keeping an eye out for a monthly easter egg in your inbox.

      If you checkout, they will come. Just make sure you’re logged in to your TB account when you go to purchase and your coins will magically appear. You can only cash in 500 coins at a time on a single order, but two tenners and a crisp $5 are nothing to sneeze at.

      Once you’ve got more than 100 coins, you can redeem them in increments of 100. It’ll be $5 per 100 coins. Make sense? Lots of math for a FAQ.

      Why certainly!

      Sorry bud, those coins get deducted when the refund check hits. But hey, just buy something else.

      Simple. You get back coins for whatever you sent back. Spent $40 and returned $20? Then we’ll reimburse you for half of the coins you spent.

      Yes, but there’s a catch – you’ve gotta be a part of the club at time of purchase. No club, no coins. Sorry, we don’t make the rules. (Okay we do, but this one seemed fair.)

      When it comes to earning rewards, the limit does not exist. But we do have a couple of no-gos for how you stack your coins.

      Purchases: no limit

      Follow Social Accounts: One and done

      Sign Up Welcome: One and done

      Social Shares: There’s always more where that came from. We’ll give you plenty of chances throughout the year to get coins for telling your peeps about us.

      You’ve just gotta upload a copy of the receipt. They’ve gotta be brand spanking new products and the receipt has to clearly show the retailer, the product name, and when you bought it. If you’ve got all that, then you’re good in our book.

      Your coin balance will be updated to the tune of 1 coin per $1 spent on the purchase. It should take around 5-7 business days for us to dot our i’s and cross our t’s, but then you’ll see the new balance in your account.

      Every Turtle Beach Rewards member is automatically entered into the monthly giveaway, and no purchase is necessary to qualify. If you would like to be removed from being entered you may contact customerservice@turtlebeach.com and we will no longer include your account. The full rules are shown below.


      TURTLE BEACH REWARDS MONTHLY SWEEPSTAKES OFFICIAL RULES

      This Turtle Beach Rewards Monthly Sweepstakes (the "Sweepstakes") shall be governed by the following Official Rules and the general Turtle Beach Sweepstakes Terms and Conditions available at https://www.turtlebeach.com/pages/general-sweepstakes-terms-and-conditions (together, the “Terms”).

      The Sweepstakes are administered and sponsored solely by Voyetra Turtle Beach, Inc.


      1. ELIGIBILITY: The Sweepstakes is open only to individuals who: (i) are eighteen (18) years of age and (ii) meet further requirements as set out in the Terms.  


      2. HOW TO ENTER: To enter the Sweepstakes, you must be a registered member of the Turtle Beach Rewards Program. For clarity, you do not need to purchase a product or sign-up to our mailing list to enter. Only one (1) entry per person is allowed. Incomplete, invalid or duplicate entries will be disqualified.


      3. WHEN TO ENTER: All members of the Turtle Beach Rewards program will be automatically entered into the drawing each month. If you would like to not be entered into the monthly giveaway, please contact CustomerService@turtlebeach.com.


      4. PRIZES: The prizes for the month of October 2026 are as follows:

      • Victrix™ Pro BFG™ Reloaded Wireless Modular Controller – Fortnite™ Drift (the “Prize” or “Prizes”)]

      No more than the Prizes set out above shall be awarded. The Total Approximate Retail Value of all Prizes is: $209.99

      All Prizes are provided by Voyetra Turtle Beach, Inc.


      5. WINNER SELECTION: One Prize Winner will be randomly selected via a prize drawing [on October 1, 2026] (the “Prize Drawing”). The odds of winning a prize depend on the number of eligible entries received.


      6. WINNER NOTIFICATION: Winners will be notified via email within five (5) business days. of the Prize Drawing. If a selected winner cannot be contacted, is ineligible, or fails to claim the Prize(s) within 48 hours, the Prize(s) will be forfeited, and an alternate winner may be selected from the remaining eligible entries. To request the names of the winners, you can e-mail CustomerService@turtlebeach.com


      7. DATA PRIVACY: Data, including any personal information of participants, collected through this Sweepstakes is used to contact the winner(s) and ship Prizes and shall be used in accordance with our Privacy Policy. If participants choose to opt-in to receive marketing communications from Turtle Beach, the information of those participants may be used to send them such communications, as described in our Privacy Policy available at https://www.turtlebeach.com/pages/privacy.


      8. NO PURCHASE OR PAYMENT OF ANY KIND IS NECESSARY TO ENTER OR WIN. A PURCHASE OR PAYMENT WILL NOT INCREASE YOUR CHANCES OF WINNING. VOID WHERE PROHIBITED BY LAW. ENTRY IN THIS SWEEPSTAKES CONSTITUTES YOUR ACCEPTANCE OF THE TERMS.

      Just your standard issue stuff, but ngl our lawyers had a field day. You can check out the rewards T&Cs here.