FAQ
When you create an account on TurtleBeach.com you will see an option to “Opt-In” for Turtle Beach Rewards. Once you are opted in you can start earning rewards. As a welcome gift, when you sign up for rewards you will see 50 points added to your account for joining.
Your points do not expire.
Simply Login to your account and go to the Turtle Beach Rewards page.
You can earn points after you sign up for rewards by opting in on your TurtleBeach.com Account page. After that, points can be earned with each purchase as well as sharing and following us on social media. See the full list of ways to earn above.
Points will be available to redeem at checkout. You must be logged into your Turtle Beach account in order to redeem. The maximum point redemption on a single order is 500 points, or $25. Once you have 100 or more points earned, you can redeem points at 100-point intervals of $5 per 100 points.
No. You may only use 1 discount at a time. Redeeming points will create a discount code that will be applied to your order.
When items are refunded, the points you earned from that purchase will be deducted from your point balance.
Points will be reimbursed proportionately to the returned items. For example, if you purchase a $60 and a $40 product but only return the $40 product. You will be reimbursed 40% of those points.
New rewards members are eligible to receive points on purchases made once joining Turtle Beach Rewards. Prior purchases are not eligible.
There’s no limit to the number of rewards you can earn, but there are limitations on the ways in which you can earn them. Please see below:
- Purchases: no limit
- Product Reviews:
- The review must be on a product you’ve purchased and received
- Limit of 1 review per product
- Follow Social Accounts: Once per lifetime
- Sign Up Welcome: One per lifetime
- Social Post Shares: Turtle Beach will provide various opportunities throughout the year for reward members to share new posts.
